Obviously, we're talking about Microsoft.Office 365 admins can list the activated Office 365 ProPlus installs for a user and deactivate them via the user accounts list in the admin portal. Instead it's more testimony to unnecessary hassle. If you bought a retail version of Microsoft Office, you'll need to link the 25-digit product key included on the receipt or product card to your Microsoft account first.When I started writing this story, I thought it was going to be a rant. If you have an Office 365 subscription, you won't need to activate Officejust sign in with the Microsoft account you used to subscribe.Create collaborative Most of you know that I moved from an Exchange hosting provider to Office 365 a few years ago. Cloud services to create a modern classroom. Whether it’s Outlook, Word, PowerPoint, Access or OneNote, prepare students for their futures today.
Office 365 Ag For Activation License For MyAs you probably know, Office 2016 for Mac was released a few weeks ago, and it's much more in line with the PC version of Office 2013 we're all used to.Office 2011 for Mac is so bad that I have a Parallels install of Windows on most of my Macs, just to run Office 2013 in a Windows virtual machine.Yesterday afternoon, I caved. I get downloadable Office from the school where I teach, but they only have Office 2011 for Mac. That's the start of this story. PowerPoint, and Outlook require a Microsoft 365 subscription to activate.Although I cancelled my Office 365 Midsize Business plan, I still have my Office 2013 license for my PCs and my Office 2011 license for my Macs.Yep, there it is. Then, just about a year ago, I moved off of Exchange to Gmail, and haven't looked back.TextNow on the Mac App Store Apple is committed to helping developers turn.After a year or so away from doing Microsoft installs, I'd forgotten just how much of a DMV-like experience dealing with Microsoft products can be. You can see my receipt right there, in the screenshot below.Are you starting to feel the dread? I wasn't. So, at only $89 for the year (with a ten buck academic discount), I bought my own license. I wanted to use Office 2016 and stop all the weirdness that I have to go through when running a Windows instance to edit a Word file.Unfortunately, while the university has an Office 2011 for Mac license, they haven't yet updated to Office 2016 for Mac, which will probably be sometime this fall. ![]() A prompt showed up asking if I wanted to use my Office account or my company account. I dutifully typed in my email address and then cut and pasted my password. Then came the sign in screen. I still had my receipt page open in my browser, with a nice "Contact Us for help" button available, so I opened up a chat conversation with a Microsoft support rep:DG: I am trying to sign in to activate, and it recognizes my email and password, but asks if I want to use Microsoft Account or Work Account. The Sign In button had been replaced by a Cancel button.Okay, fine. It wouldn't let me go any further. Since I wasn't using an or an account, I selected the company option. Please click here for Office Account Sign In. I tried logging in and was greeted with the unable to activate message below:Paris H: What email address are you trying to use?(I answered with my personal email address)Paris H: Just a moment while I look into that for you. First, my Microsoft rep was "Paris H" (yeah, not kidding) and after selecting Microsoft Account, it asked me for my username and password again. Sign out and then sign back in.That didn't work, because I'd already ran into the problem of opening up Word 2013. So, having already installed Office 2016 and failed in activating it, I asked the obvious question:DG: I'm signed in, but do I need to install Office again? Should I delete it first?Paris H: If it is already installed, open up Word 2013 and then click on your name in the top right. It turns out, there was an Install button there as well. I knew what she meant by using my Office Account instead of my Work Account, but seriously? That stuff can make you crazy pretty quickly."Click here" was a page off of stores.office.com/myaccount/. Microsoft calls its product "Office" and with that comes some linguistic responsibility. After all, I was still talking with Paris H., and you just don't close the window on Paris H. Uninstalling OfficeGiven that this is a Mac and we're talking Office here, I knew in the marrow of my bones that just taking the applications out of the Applications folder and trashing them wouldn't be enough. That's got Microsoft DNA written all over it. It insists I sign in, and is giving me the unable to activate Office message.Paris H: What I would recommend you do is uninstall and reinstall the software.Yep, uninstall the software I just installed and then reinstall it so that it might activate. The instructions weren't correct, but the link was right. How do I uninstall the brand new Office I just bought because I can't use it?Okay, so I might have been getting a little testy.Paris H: Please click here for Uninstall Office 2016 for MacThis time the link was more appropriate to the problem. So, I tried again.DG: No, I have Office 2016 that I need to uninstall because it won't activate. I had just bought, installed, and attempted to use Office 2016. I didn't have Office 2011 on this machine. Can you imagine run-of-the-mill Mac users digging in their Library folder? Can you imagine how bad it could be if someone deleted the wrong. Is this what should be removed?Yepper, the instructions Microsoft provided for uninstalling Office were wrong. There is a file com.microsoft.office.licensingV2.helper.plist. Plist files from the user's Library folder.In the second stage, the instructions state "In the LaunchDaemons folder, Control+click or right-click com.microsoft.officeprefs.plist and click Move to Trash." But, as it turns out:DG: The file specified in Library, com.microsoft.officeprefs.plist, does not exist. Plist file from the system Library folder and deleting an indeterminate number of. Please click the "Close" button on the top right of the chat window to tell us how we did today.When it comes to installing Office 2016 on the Mac, at least I'll always have Paris. Plist file to remove wasn't something she could really confirm off the top of her head.Right after telling me that removing com.microsoft.office.licensingV2.helper.plist appeared to be a sound strategy, I was dismissed and my celebrity Paris H experience was at an end:Paris H: Okay, excellent and if you have troubles you can contact us back at anytime.Paris H: Thanks again for chatting with us at the Microsoft Store, we appreciate your business!MS (clearly not Paris H): Thank you for chatting with us. I was instantly told "Yes, that appears to be correct." and I'm guessing that if ol' Paris had to look up how to uninstall Office, knowing which. I hit the big red button.I was encouraged by one thing. The screen image below shows that I have one install (because I finally do), but when I got to this screen originally, the install count showed zero. Reinstalling Office 2016This time, rather than downloading and installing Office 2016 for Mac from the Install Office button on my receipt, I went back to the link Paris provided, at stores.office.com/myaccount/ and hit that install button. ![]()
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